Performance Benchmarking and Business Analysis for Hospitals

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Hospital Benchmarking

MMTC now offers customized benchmarking reports for hospitals. Based on a straightforward 4-page questionnaire, these reports cover:

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Asset management and profitability
Productivity and efficiency
Door-to-door time for inpatients and outpatients
Operating room uptime and value-added time
Bed occupancy and patient throughput
Key patient safety practices
"Defect" rates due to errors in diagnosis, medication and treatment

Benchmarking report content was developed out of a model about the causes of waste in the community hospital setting. MMTC sees standard work at best practice levels - achieved through the thorough application of Lean and Six Sigma techniques - as the key predictor of good financial, operational and clinical outcomes.

Download Hospital Performance Benchmarking Questionnaire

Sample Healthcare Report

Performance Benchmarking reports show each hospital's relative performance on 24 metrics -

Case Mix-Adjusted ALOS
Discharges Before Noon
Occupancy Rate - Staffed Beds
Case Mix-Adjusted Outpatient Door-To-Door Time
OR Hours Booked for Procedures / 8760
% of Booked OR Hours 1st Incision to Close
Turnaround Time - Troponin Lab Test
Turnaround Time - Radiology

Hospital-Wide Mortality Index
Unscheduled Returns to ED within 72 Hours
31-Day Acute Readmission Rate, Heart Patients
Unscheduled Returns to OR within Same Admission

Total Expenses per CMAED
FTE's per CMAED
Compensation Cost Per CMAED
Supplies Cost per CMAED
Capital Cost per CMAED
Days Inventory
Days Patient AR

Patient Service Revenue per FTE
Value-Added per FTE
Value-Added per Square Foot
Value-Added per CMAED
Operating Margin

For your specialized benchmarking data needs, contact our staff of experts at MMTC.

Michigan companies save $

Through an agreement with the Michigan Economic Development Corporation, Michigan companies with fewer than 500 employees can receive one customized benchmarking report each year at no cost. This is a savings of $595.